1. Agreement to these terms
These Terms of Service (“Terms”) apply to your use of the Orlando AI Expert website and any free resources, consultations, demonstrations, or communications we provide through it (collectively, the “Website Services”). By using the Website Services, you agree to these Terms. If you do not agree, please do not use them.
Paid consulting, development, implementation, support, or managed services may be governed by a proposal, statement of work, order form, or other written agreement (“Project Agreement”). If a Project Agreement conflicts with these Terms, the Project Agreement controls for that engagement.
2. Who we are
“Orlando AI Expert,” “we,” “us,” and “our” refer to Orlando AI Expert, an Orlando, Florida business providing AI strategy, search and SEO services, websites, custom software, automation, and related consulting. “You” refers to the person or organization using the Website Services or purchasing services from us.
3. Website information and consultations
Website content, calculators, demonstrations, AI interactions, recommendations, and free consultations are provided for general business-information purposes. They are not legal, tax, accounting, employment, medical, cybersecurity, or financial advice. Estimates and examples are illustrative and are not promises of savings, rankings, revenue, leads, performance, or any other result.
4. Project scope, changes, and cooperation
Each paid engagement will be limited to the scope, deliverables, timing, assumptions, fees, and acceptance process stated in its Project Agreement. Changes may affect schedule and price and must be agreed in writing. You agree to provide timely access, content, decisions, credentials, approvals, and accurate information reasonably needed to perform the work.
5. Fees, invoices, and taxes
Fees, deposits, milestones, payment dates, expenses, and any recurring support charges will be stated in the applicable Project Agreement or invoice. Unless otherwise stated there, invoices are due upon receipt. You are responsible for applicable taxes other than taxes on our income. We may pause work or withhold launch, transfer, or support while an undisputed payment is overdue.
6. Ownership and licenses
You retain ownership of the materials, data, trademarks, and content you provide. You grant us a limited license to use them only as needed to perform the engagement.
After full payment, you will own the custom deliverables expressly identified for transfer in the Project Agreement. We retain ownership of our pre-existing know-how, methods, templates, reusable components, internal tools, and generalized skills. To the extent any retained material is embedded in a paid deliverable, we grant you a perpetual, non-exclusive license to use it as part of that deliverable. Open-source software and third-party materials remain subject to their own licenses and terms.
7. AI and third-party services
Our work may use artificial-intelligence models, hosting platforms, search tools, analytics, communications providers, APIs, or other third-party services. AI output can be incomplete, inaccurate, biased, or unsuitable for a particular purpose and must be reviewed by a responsible person before important use. Third-party services may change, become unavailable, or impose their own terms, fees, and data practices.
You are responsible for approving integrations and for using delivered systems lawfully, including obtaining any notices and consents required for automated messages, calls, recordings, marketing, employment decisions, regulated data, or other sensitive uses.
8. Confidentiality
Each party will use reasonable care to protect non-public business, technical, and customer information received from the other and will use it only for the engagement. This obligation does not apply to information that is public through no breach, already known without restriction, independently developed, lawfully received from another source, or required to be disclosed by law. More specific confidentiality terms in a Project Agreement or nondisclosure agreement will control.
9. Acceptable use
You may not use our Website Services or deliverables to break the law, violate another person’s rights, send unlawful or deceptive communications, impersonate others, distribute malware, bypass security, scrape or overload systems, create harmful or discriminatory automated decisions, or develop weapons, fraud, harassment, or other abusive activity. You may not misrepresent AI-generated content as human-created when disclosure is legally required or materially necessary to avoid deception.
10. Your content and compliance responsibilities
You represent that you have the rights and permissions needed for all content, data, recordings, contact lists, credentials, and instructions you provide. You remain responsible for your business decisions, published claims, regulatory obligations, accessibility requirements, privacy notices, consent flows, and how you operate or modify delivered systems after handoff.
11. No warranties
To the fullest extent permitted by law, the Website Services are provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted operation, error-free AI output, particular search rankings, compatibility with every third-party system, or a specific commercial result. Any express warranty for paid work must appear in the applicable Project Agreement.
12. Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, data, or business interruption, arising from these Terms. Our total liability relating to Website Services will not exceed $100. Liability relating to a paid engagement will not exceed the amount you paid us for the affected services during the six months before the event giving rise to the claim. These limits do not apply where prohibited by law or to a party’s fraud, willful misconduct, or obligations that cannot lawfully be limited.
13. Indemnification
You agree to defend and indemnify Orlando AI Expert and its personnel from third-party claims arising from your unlawful use of the Website Services or deliverables, your content or data, your violation of another person’s rights, or your breach of these Terms. This obligation does not apply to the extent a claim was caused by our willful misconduct.
14. Suspension and termination
You may stop using the Website Services at any time. We may suspend or end access when reasonably necessary to protect users or systems, comply with law, address nonpayment, or respond to a material breach. Ending an engagement does not eliminate accrued payment obligations, ownership restrictions, confidentiality duties, liability limits, or other provisions that by their nature should continue.
15. Governing law and disputes
These Terms are governed by Florida law, without regard to conflict-of-law rules. Before filing a claim, each party agrees to give the other written notice and 30 days to try to resolve the matter informally. Any court proceeding must be brought in a state or federal court with jurisdiction in Orange County, Florida, unless applicable law requires otherwise.
16. Changes and general terms
We may update these Terms by posting a revised version and changing the “Last updated” date. Material changes will apply prospectively. If any provision is unenforceable, the remaining provisions remain effective. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, sale, or transfer of our business.
17. Contact
Questions about these Terms may be sent to orlandoaiexpert@gmail.com.